In an effort to inform you as best as we can about Credible paranormal, our policies, and the way we work, we have supplied you with this page for Frequently Asked Questions.  If they do not answer all of your questions, feel free to email us at credibleparanormalinvestigations@hotmail.com .

• Question: Does Credible Paranormal charge for its services?
• Answer:  Absolutely not.  We feel that it is unprofessional to charge people for paranormal investigations.  We fund our own research as best we can, and the fact that our clients provide us with investigation sites to investigate various claims is something we consider a fair trade.  However, we do ask that people consider the validity of their claims before inviting us to investigate them.  Each investigation costs us money in the form of travel expenses and equipment costs such as video tapes, batteries, and whatever else we may require for an investigation.  We are happy to investigate paranormal phenomena wherever we may find it, but we kindly ask clients to evaluate the sincerity of their claims before having us come out.  

• Question:  How far will you travel to conduct an investigation?
• Answer:  It's relative.  We generally investigate within a three hour driving radius from Dallas, Texas.  Anything more than that is really grueling.  But if the activity being experienced is compelling and really gets our interest, we may go further.

• Question:  How soon will you be able to conduct an investigation?
• Answer:  It just depends on location and our availability.  We generally do our investigations on the weekends and we have to weigh in family responsibilities.  If the location is fairly close to the D.F.W. area, we can usually work it it fairly quickly.  If distance is a factor, it could be a few weeks before we can get to you.

• Question:  Can I be present during the investigation?
• Answer:  Absolutely. However, sometimes it is difficult for us to conduct an investigation if too many people are present, especially children and pets.  Our audio and video can be contaminated by talking, movement, or commotion.  But we understand the desire to be present.

• Question:  How long will an investigation take?
• Answer:  That depends on what the goal is.  For instance, if we are invited to a hotel to capture evidence the of the typical 'Woman in a White Dress', that would probably be a single event on a single weekend for a few hours.  After that, the novelty of it will have worn off for the client.  But if it's something deemed more serious by the client and is disrupting their lives, we can work with them indefinitely.  We have been investigating one house with relative frequency since 2008.  But we also understand that you still have your lives to live, as do we, so we can schedule investigations to meet both parties needs.  

• Question:  What equipment do you use?
• Answer:  We focus entirely on camera and aduio work.  We do not waste our time with silly meters and psychics.  Those do not equate to evidence of anything paranormal.  We have seventeen infrared cameras at our disposal that allow us to cover just about every area of the typical investigation site.  We can literally record 408 hours of video footage in a 24 hour period, thereby maximizing the possibility of documenting something paranormal on film.  We can also record for extended periods of time, upwards to a year if desired, and monitor the footage remotely. 

• Question:  If investigating in a residence, where will the cameras be placed?
• Answer:  That is entirely up to the client.  The client always has a voice in what we do.  We allow you to tell us where you think we will best be able to capture something on film.  You are also in control of your privacy during our investigations.  If you don't want cameras in particular locations, then that will certainly be respected.  If you don't want a camera in a bedroom, for instance, that is fine.  If you feel the best place to capture phenomena is in the bedroom, that is fine as well.  Just keep in mind that whatever ends up on our recorders, stays on our recorders.  We can't delete them with the click of a button.  To erase an image, it has to be recorded over which can only happen once the d.v.r. reaches its maximum capacity and, at which pont, it will start overwriting old footage with new footage.  This is not something we can do on our own.  That being said, we are all adults here at Credible Paranormal and understand that personal moments may end up on our recorders.  In that event, we will conduct ourselves professionally, and respectfully will not dwell on them.  Although any and all audio and video footage taken during an investigation is the sole property of Credible Paranormal, and can be disseminated as we see fit, such moments that might end up on our recorders will never be shared with anyone, and will eventually be recorded over. 

• Question:  Will I have to sign anything?
• Answer:  We do ask that clients sign a simple set of statements that cover the obvious, such as affirming that you have invited us to investigate claims at your location, that evidence that we collect during our investigations is property of Credible Paranormal and can be used as we see fit,  and that you agree not to fabricate any evidence or damage our property during an investigation.

• Question:  Can I have copies of any evidence you might collect?
• Answer:  Absolutely.  Providing validation to our clients about the phenomena they feel they are experiencing is the only valid service we can provide.  Anything evidence of things we deem paranormal will be copied made available to you to keep.

• Question:  Can I join Credible Paranormal as an investigator?
• Answer:  This is the question we get most often.  The current demand for our research does not allow us to investigate as often as we would like, and the scale of the investigations generally do not allow us to accomodate more than one or two investigators at a time.  We welcome people to express interest in working with us, but the best we can do is add your name to a list of folks who have expressed such interest.  When something comes up that requires more man(woman) power, we will call people who are on the list.  Of course, you can create your own demand by setting up investigations for Credible Paranormal.  Anyone who can set something up for us certainly gets to work with us on that investigation.